Privacy Policy

Privacy Policy - warnyhoodie

At warmyhoodie, we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, browse our collection of vibrant women’s hoodies, sweaters, and clothing, or make a purchase. We are committed to ensuring that your personal data is handled securely and transparently, and we only use your information to enhance your shopping experience and provide you with the best possible service.

1. Information We Collect

We may collect the following types of personal information from you to fulfill our service obligations and improve your experience:
Personal Identification Information: This includes information you provide voluntarily when placing an order, creating an account, or contacting our customer service team, such as your name, email address, phone number, and shipping/billing address.
Payment Information: When you make a purchase, we collect payment details (e.g., credit card information) through our secure payment processing partners. Please note that we do not store your full payment information directly; this data is handled by our trusted third-party payment processors who adhere to strict security standards.
Website Usage Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, pages visited, and time spent on the site. This information is collected through cookies and similar tracking technologies to help us understand user behavior and optimize our website performance.
Communication Information: If you contact us via email or other channels, we may keep a record of your communication (including your inquiries and our responses) to better assist you and maintain a history of our service interactions.

2. How We Use Your Information

We use your personal information for the following legitimate purposes, all of which are aimed at providing and improving our services:
• To process and fulfill your orders, including verifying your identity, arranging payment, and delivering your warmyhoodie products.
• To provide customer service and support, such as responding to your questions, resolving issues, and assisting with returns or exchanges.
• To communicate with you about your order, including sending order confirmations, shipping updates, and delivery notifications.
• To improve our website, products, and services by analyzing user behavior and feedback.
• To send you marketing communications (e.g., information about new collections, promotions, or special offers) only if you have opted in to receive such communications. You can unsubscribe from these communications at any time.
• To ensure the security of our website and prevent fraudulent activities.

3. How We Protect Your Information

We take the security of your personal information very seriously and implement a range of technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
• Using secure socket layer (SSL) encryption to protect data transmitted between your device and our website.
• Restricting access to your personal information to authorized members of our team who need it to perform their job functions.
• Regularly updating our security systems and protocols to keep up with industry standards and emerging threats.
• Working only with trusted third-party service providers who adhere to strict data protection and security requirements.
Please note that while we take every reasonable precaution to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will always strive to maintain the highest level of protection for your data.

4. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with the following types of trusted third parties only to fulfill the purposes outlined in this Privacy Policy:
• Payment processors: To process your payments securely (these providers do not use your information for any other purpose).
• Shipping and logistics partners: To deliver your orders and provide shipping updates.
• Service providers: To assist with website maintenance, data analysis, or customer service (these providers are contractually obligated to protect your information and use it only as directed by us).
• Legal authorities: If required by law, regulation, or legal process (e.g., to comply with a court order or subpoena) or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Rights Regarding Your Information

You have the following rights regarding your personal information, and we are committed to helping you exercise these rights:
• The right to access: You can request a copy of the personal information we hold about you.
• The right to correction: You can request that we correct any inaccurate or incomplete personal information we hold about you.
• The right to erasure: You can request that we delete your personal information, subject to certain legal exceptions (e.g., if we need to retain it to fulfill a legal obligation).
• The right to restriction of processing: You can request that we restrict the processing of your personal information in certain circumstances.
• The right to data portability: You can request that we transfer your personal information to another organization, where technically feasible.
• The right to object: You can object to the processing of your personal information for marketing purposes or other non-essential purposes.
To exercise any of these rights, please contact us at support@warmyhoodie.com with your request and proof of identity. We will review your request and respond within a reasonable time frame.

6. Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your device) and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, track website usage, and improve our services. You can control or disable cookies through your browser settings, but please note that disabling certain cookies may affect the functionality of our website (e.g., you may not be able to complete a purchase).
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period) to provide you with a seamless experience.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. When we make changes, we will update the "Last Updated" date at the bottom of this page and post the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: support@warmyhoodie.com
Thank you for trusting warmyhoodie with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.
Last Updated: 2025-12-20