Shipping Policy

Shipping Policy - warmyhoodie

At warmyhoodie, we strive to get your vibrant women’s hoodies, sweaters, and clothing to you as efficiently as possible. This Shipping Policy outlines the details of our order processing, shipping methods, and related information to keep you informed throughout the delivery journey.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation. During peak seasons (such as holidays or promotional events), processing time may be extended by 1-2 business days due to higher order volumes. We will send you an order confirmation email once your payment is received, and a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Destinations

Currently, we offer shipping to [Please insert applicable regions/countries, e.g., the contiguous United States, Canada, select European countries]. If your location is not listed, please contact our customer service team at support@warmyhoodie.com for further assistance.

Shipping Methods & Delivery Times

We partner with trusted shipping carriers to ensure reliable delivery of your orders. The available shipping methods and estimated delivery times for your location will be displayed at checkout. Typical delivery timeframes (after order processing) are as follows:
• Standard Shipping: Estimated delivery within 3-7 business days (varies by destination).
• Expedited Shipping: Estimated delivery within 1-3 business days (varies by destination, available for select regions).
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays, weather conditions, or carrier disruptions. We are not responsible for delays caused by external circumstances.

Shipping Costs

Shipping costs are calculated based on your shipping destination, order weight, and selected shipping method. The exact shipping cost will be displayed at checkout before you complete your payment. You will be responsible for all shipping fees associated with your order.

Order Tracking

Once your order is shipped, we will send a shipping confirmation email containing a unique tracking number and a link to track your package. You can use this tracking number to monitor the status of your delivery directly on the carrier’s website. If you do not receive the shipping confirmation email within 4 business days of placing your order, please contact us at support@warmyhoodie.com for assistance.

Address Accuracy

It is your responsibility to provide accurate and complete shipping information (including street address, city, zip code, and contact phone number) when placing your order. We are not liable for delayed or undelivered orders due to incorrect or incomplete address information. If you need to modify your shipping address after placing your order, please contact us immediately—we can only update the address if the order has not yet been processed or shipped.

International Shipping & Customs

For international orders, please note that you may be responsible for paying customs duties, taxes, or other fees imposed by your country’s customs authorities. These fees are not included in the product price or shipping cost and are determined by your local customs regulations. We have no control over these fees and cannot predict their amount. Customs processing times may also vary, which can extend the overall delivery timeframe.
By placing an international order, you acknowledge that you will be responsible for any additional customs fees and agree to comply with your country’s import regulations.

Missing or Damaged Shipments

If your package is marked as delivered but you have not received it, please first check with your local post office, neighbors, or building management (as packages may be left in a secure location). If you still cannot locate your package, contact us at support@warmyhoodie.com within 7 days of the estimated delivery date, and we will assist you in filing a claim with the shipping carrier.
If you receive a damaged package or items, please take photos of the packaging and the damaged items, then contact us at support@warmyhoodie.com within 3 days of delivery. We will work with the carrier to resolve the issue and arrange for a replacement or refund as appropriate.

Contact Us for Shipping Questions

If you have any questions or need further information about our shipping policy or the status of your order, please don’t hesitate to contact our friendly customer service team at support@warmyhoodie.com.
Thank you for choosing warmyhoodie. We appreciate your patience and understanding as we work to deliver your new favorite pieces to you.
Last Updated: 2025-12-20